Dashboard
Welcome back. Here's what's happening at Mui.
Recent Activity
Quick Actions
Guests
Manage your guest database and profiles.
Conversations
Latest message · New York time. Day counts include today.
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Events
Manage dining events and guest reservations.
Active & Upcoming
Campaigns
Manage guest outreach and communication campaigns.
Reports
Analyze your restaurant's performance with detailed reports.
Select a report type and a day or date range, then click Generate Report.
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Reminders
Upcoming birthdays and special dates.
Calendar
Events, birthdays, special dates, and notes at a glance.
Event
Birthday
Special Date
Note
Settings
Configure restaurant information, credentials, and AI behavior.
Pages & access
Which pages each position sees. A cell you never change follows the built-in rule. Ticking a page a position can't normally see opens it with the powers of the lowest position that can.
Locked cells cannot be changed: Settings and Roles & Access stay with the Owner, and Server and Bartender positions use the Floor app only.
A marked cell is changed from the built-in rule. "Built-in" puts a row back to the rule.
Restaurant Info
AI Voice & Behavior
AI Knowledge Base
Feed the AI detailed information so it can answer guest questions accurately.
Chef backgrounds, specialties, and team details guests might ask about
Dishes, prices and sold-out are edited on the Menu page; this box is for rules and tips only.
Drinks, prices and sold-out are edited on the Menu page; this box is for rules and tips only.
Booking policies, seating capacity, cancellation rules, deposit requirements
Pricing, packages, minimums, fees, and add-ons
Dress code details, house rules, accessibility, and frequently asked questions
The phone receptionist and the app concierge use this to explain the app to guests
Only perks the team actually honours. The phone receptionist and the app concierge quote this.
The phone receptionist uses this to point callers to the right page and can text menu, membership, private events and invitation links
Custom rules, things to promote, topics to avoid, special instructions
Email (SMTP/IMAP)
Configure outgoing and incoming email server credentials.
Twilio SMS
Twilio credentials for text messaging. Get yours at console.twilio.com To turn automatic guest texts on or off, or change their wording, use Text Automations.
Door Check-in Scanner
Scan a member's QR code to record their visit and award 1 merit point. One check-in per member per service (lunch / dinner).
Branding & Appearance
Customize the look for a different restaurant.
Membership Tiers & Pricing
Configure paid membership levels and pricing. Member caps: Prestige (100), VIP (50), Founder (20).
PRESTIGE
VIP CLUB
FOUNDER CLUB
Social Media Reviews
Links to your Google and Yelp review pages.
Text Automations
Texts MUI sends to guests automatically. Turn each one on or off, or change what it says. Only managers can see and change this page.
Always on
Sign-in and verification codes
Guests and staff ask for these themselves, so they can't be turned off.
Phone assistant links
Sent only when a caller asks the phone assistant for a link.
Employees
Staff accounts and app access.
Manage access in IVEA One
MUI Google allowlist
Separate from IVEA One. New accounts start as Employee with Floor access. Grant Manager for CRM and Floor access.
Staff access
Employees choose their own PIN through SMS recovery. Managers can require a reset or promote a Host to Host Lead.
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Payments
Membership payments taken through Stripe. Read-only — refunds are issued in Stripe.
Employee Log
Track login sessions and staff activity history.
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Roles & Access Control
Manage permission levels for each role. Add or remove custom roles.
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Email Inbox
Emails from info@muisupperclub.com
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Text Messages
Incoming and outgoing texts · +1 (301) 888-0883
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Select a conversation
Guest Tags
Create and manage tags to organize your guests.
Tag Filter — Find Guests by Tag
Smart Tags
Auto-tag guests based on their activity, spend, visits, and more.
Automations
Set up automated messages for birthdays, milestones, win-back, and more.
Message Templates
Save and reuse email & SMS templates for campaigns and automations.
Guest Analytics
Visit frequency, retention, spend trends, and guest insights.
Tier Distribution
Membership Breakdown
Visit Frequency
Top Spenders
Retention Overview
At-Risk Guests
No visit in 60+ days